Where flooring stores meet qualified installers

Stores see the standard per-job platform fee before posting: $49 base plus $30 for each additional flooring type on the same job, before applicable Store Pro or Store Pro+ benefits. The $25 base applies only to a single flooring type with job pay under $1,000; multiple flooring types are not eligible. There is no hourly platform fee. Fee-changing pay or flooring-type edits before acceptance require confirmation; accepted or settled fees stay unchanged. The platform fee is charged when an installer accepts; additional installer offers and replacement matches add no charge. High-volume stores can subscribe to Store Pro ($149/mo or $1,499/yr, includes 10 jobs/mo with $14.99 overage) or Store Pro+ ($499/mo or $4,999/yr, includes 50 jobs/mo with $9.99 overage). Jobs included in Store Pro or Store Pro+ have a $0 per-job platform fee; jobs beyond the included monthly allowance use the plan’s per-job overage price. Subscription charges are separate.

Installers pay nothing to receive and accept offers. An optional Installer Pro upgrade ($9.99/mo) is available for priority matching and a Pro badge. All subscriptions can be canceled anytime from the app.

Yes. Your business information, documents, and financial details are encrypted in transit and at rest, and are only shared with the parties needed to operate the service (for example, the installer or store you've matched with, payment processors, or our admin team for compliance review). Job addresses are shown as approximate locations until an installer accepts an offer. We follow industry-standard security practices.

When you post a job, FloorConnect first checks every installer's state coverage, flooring skills, and pay preferences to build a list of who's actually eligible. After a quick admin review of the job, our matching engine ranks the eligible installers by distance to the job, completed-install experience, reliability score (based on objective platform activity such as job completion rate, acceptance rate, and on-time performance), and how the job's pay compares to their minimums. Pro and Pro+ store jobs get a priority boost, so they reach top installers first. Offers then go out in waves — the highest-ranked installers get the first crack. A later wave can advance after its minimum delay once all current-wave offers are no longer pending. Each installer has a private window to accept or decline, and the first to accept gets the job.

If no installers are available in your area for a specific job type, the job stays open and you'll be notified. You can adjust the pay rate or expand the coverage area to reach more installers. Our system also suggests close matches that may be a fit.

Yes, you can cancel a job at any time before an installer begins work. If an offer has already been accepted, reach out to the installer through in-app messaging first. Cancellation policies are designed to be fair to both parties.

Requirements vary by state. During onboarding, FloorConnect can show applicable licensing and insurance guidance and let you upload optional documents if you choose. Expiration reminders help you stay current — uploads are not required to receive private offers or accept jobs. Verified GL/license may add at most a small optional ranking boost. Documents are not required to get jobs.

Installers are paid directly by the store (off-platform, method of their choice — e.g., ACH, check, Venmo). FloorConnect charges the store’s separate platform fee when an installer accepts, not after job completion or verification. You can view completed jobs and payment details in your profile.