Payment confusion kills trust. FloorConnect separates two flows:
1. Installer pay. The store pays the installer directly off-platform using a method they choose (for example ACH, check, or Venmo). FloorConnect does not take a commission on that installer pay (0% commission on installer pay).
2. Platform fee. FloorConnect charges the store a market-based fee after the job is completed and verified (or covers volume via Store Pro / Pro+). Card payments are processed by providers such as Stripe; FloorConnect does not store raw card data.
Installers can review completed jobs and payment-related details in-product. Stores see fees before posting so there are no surprise post-only charges.
Details always follow in-app terms and pricing screens. Product overview: for stores · for installers.